Legal
Privacy Policy: How the Dentanol Website Handles Your Information
Daentanol, the U.S. stocking partner for Dentanol, collects very little on this website: the messages you email us and basic technical logs from our host. Orders, payments and refunds are handled on the checkout page and by the order desk at +1 (302) 200-3480. We do not sell your information. Privacy questions go to [email protected].
In short
What does the Daentanol privacy policy cover?
The privacy policy covers daentanol.com, the website run by Daentanol, the U.S. stocking partner for Dentanol. It explains what information reaches us, why, and what you can ask us to do with it.
Daentanol is not the manufacturer of Dentanol. We publish product information and link to the checkout page, where orders are placed.
- We do not run a shop or take card numbers on daentanol.com.
- We receive what you choose to email us, plus standard technical logs.
- We do not sell or rent personal information.
- You can ask what we hold about you, and ask us to correct or delete it.
Effective date: September 24, 2026. The same date appears at the top of the policy whenever it changes.
What we collect
What information does the Dentanol website collect?
The Dentanol website collects two kinds of information: what you send us on purpose and what a web server logs by default. Order and payment details are not collected here.
| Information | When it reaches us | Why we use it | How long we keep it |
|---|---|---|---|
| Your name and email address | When you write to [email protected] | To reply to you | Until the question is closed, then deleted within a reasonable time |
| The content of your message | When you email us | To fix a page, answer press or handle a privacy request | As above, or longer if the law requires a record |
| IP address, browser type, pages viewed, time of visit | Automatically, in our host's server logs | Security, error checks and basic traffic counts | Short periods set by the host |
| Card numbers, shipping address, order history | Not collected here | Handled on the checkout page and by the order desk | Under the checkout provider's policy |
| Health information | Not requested | Please do not email us medical details | Deleted if sent |
We do not ask for your date of birth, your medicines or your dental history, and there are no account sign-ups on daentanol.com.
Orders
Who handles your Dentanol order and payment data?
Your order and payment data are handled by the checkout provider and its order desk, not by this website. When you click an order button, you leave daentanol.com for the secure checkout page.
The checkout page collects your name, shipping address, email and card details. It sends your order email and tracking. Its own privacy policy applies to everything you enter there, so read it before you pay.
Call the BuyGoods order desk at +1 (302) 200-3480. That line can look up your order. The website inbox cannot see orders, payments or refunds.
For how returns and refunds work, see the Dentanol refund policy.
How we use it
How does Daentanol use the information it receives?
We use your information only to run the website and answer you. We do not build profiles or send marketing emails you did not ask for.
- To reply to questions sent to [email protected].
- To fix errors and typos you report.
- To keep the site secure and working, using server logs.
- To understand which pages are read, using counts rather than individual profiles.
- To meet a legal duty, such as answering a valid court order.
If we ever want to use your information for something new, we will update the privacy policy first and, where the law requires it, ask for your consent.
Cookies and links
Does the Dentanol website use cookies or tracking links?
The pages on daentanol.com do not need cookies to load or to be read. Order buttons are tracking links, because Daentanol earns a commission when you buy through them.
When you click an order button, the link tells the checkout provider that the visit came from Daentanol. The checkout page may set its own cookies to track your cart and credit the sale. Those cookies fall under the checkout provider's policy.
Your choices
- Block or clear cookies in your browser settings at any time.
- Use a private window if you do not want the referral remembered.
- Type the checkout address yourself if you prefer not to use our links.
If we add an analytics or advertising tool, we will name it in the privacy policy and change the effective date.
Sharing
Does Daentanol sell or share your information?
No. Daentanol does not sell, rent or trade your personal information.
We share it only with our web host and email provider to run the service, or when the law requires it.
Your rights
What privacy rights do you have, and how do you use them?
You can ask to see, correct or delete the information we hold about you. Residents of some U.S. states, such as California, have these rights by law, and we offer them to every visitor.
Email us
Write to [email protected] with "Privacy request" in the subject line.
Say what you want
Ask to see, correct or delete your data, or to opt out of any future sharing.
Confirm it is you
We may reply to the same address to check that the request is yours.
Get an answer
We reply within the time your state's law allows, and usually much sooner.
We will not treat you differently for making a request. For order data held by the checkout provider, call +1 (302) 200-3480, since that data sits with the order desk.
Safety
How is your information protected, and what about children?
Daentanol uses a secure (HTTPS) connection for every page and limits inbox access to the staff who answer messages. No website is perfectly secure, so please do not email card numbers or health records.
Dentanol is sold for adults 18 and older. The website is not meant for children, and we do not knowingly collect information from anyone under 13. If a parent finds that a child has emailed us, write to [email protected] and we will delete the message.
If a data breach ever affected information we hold, we would tell the people involved as the law requires.
Other websites
What happens when you follow a link to another website?
Other websites follow their own privacy rules, not ours. Once you leave daentanol.com, the site you land on decides what it collects.
Our pages link to the checkout page, to U.S. health agencies such as the FDA, CDC and NIH, and to published studies. We do not control those sites and cannot see what you do on them.
Read the privacy notice of any site before you type personal details into it. That matters most on the checkout page, where you enter your address and card.
Contact
How will you know if the privacy policy changes, and who do you contact?
Any change to the privacy policy moves the effective date at the top forward. Big changes will also be noted on the contact page for 30 days.
These are the ways to reach us. Use the phone line for orders and the website email for privacy.
Orders, tracking and refunds
No sales email is published. Use the phone line or the contact form on the sales page. This line can see your order.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
1740 Broadway, Floor 15
New York, NY 10019
Mail only. No walk-in sales.
Returns (New York)
500 Park Avenue, Floor 8
New York, NY 10022
Include your full name, email and order ID. Buyer pays return shipping. Use a tracked service.
Related policies: the terms and conditions and the Dentanol disclaimer.
FAQ
Dentanol privacy FAQ
Does the Dentanol website store my card number?
No. Card details are entered only on the checkout page and handled by the checkout provider.
Why can the website email not see my order?
Orders are stored by the checkout provider. Call +1 (302) 200-3480 and the order desk can find it with your order ID.
Do you sell email addresses?
No. We do not sell, rent or trade any personal information.
How do I delete a message I sent you?
Email [email protected] with "Privacy request" in the subject and ask us to delete it.
Are the order buttons tracking links?
Yes. They tell the checkout provider the visit came from Daentanol, which earns a commission on the sale.
Who is responsible for the website?
Daentanol, the U.S. stocking partner for Dentanol, with an office at 1740 Broadway, Floor 15, New York, NY 10019, USA.
Keep reading
More about Dentanol
Terms & conditions
The rules for using the Dentanol website and placing an order, in plain words.
Read more
Disclaimer
The FDA statement, advice limits, how Daentanol earns money from orders, and why no reviews appear.
Read moreContact
The order desk phone, the website email, and the office and returns addresses, with what each one handles.
Read moreU.S. stocking partner for Dentanol
Ready to try Dentanol with the 60-day guarantee?
Order through the stocking partner's page so your order ID is on file with the refund desk. 1 bottle is $69 plus $9.99 shipping; the 6-bottle pack works out to $49 a bottle.
Questions before you buy? Call +1 (302) 200-3480. 60-day money-back guarantee, return shipping paid by the buyer.
