Contact
Contact Dentanol: Phone for Orders, Email for the Website
For Dentanol orders, tracking, changes and refunds, call +1 (302) 200-3480, the BuyGoods order desk. No sales email is published. For page errors, privacy or press, email [email protected], Monday to Friday, 9am to 5pm ET. That inbox cannot see orders. Mail returns to 500 Park Avenue, Floor 8, New York, NY 10022, USA with your full name, email and order ID.
All routes
How do you contact Dentanol?
One phone line for orders, one inbox for the website, and two mailing addresses.
Call for anything tied to an order. Email for anything tied to the website. The two teams do not share systems, so picking the right one first saves time.
Orders, tracking and refunds
No sales email is published. Use the phone line or the contact form on the sales page. This line can see your order.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
1740 Broadway, Floor 15
New York, NY 10019
Mail only. No walk-in sales.
Returns (New York)
500 Park Avenue, Floor 8
New York, NY 10022
Include your full name, email and order ID. Buyer pays return shipping. Use a tracked service.
Pick the right one
Which Dentanol contact should you use?
| You want to | Contact | Have ready |
|---|---|---|
| Track a package | +1 (302) 200-3480 | Order ID, or first check the tracking link in your order email |
| Change an address or pack | +1 (302) 200-3480 | Order ID and the new details |
| Start a refund | +1 (302) 200-3480 | Order ID and the order email |
| Mail bottles back | 500 Park Avenue, Floor 8, New York, NY 10022, USA | Full name, email and order ID inside the parcel |
| Match a bottle to an order | +1 (302) 200-3480 | Order ID and the lot from the base |
| Report a page error | [email protected] | The page and the sentence |
| Ask about privacy | [email protected] | What you want us to do with your data |
| Press questions | [email protected] | Your outlet and deadline |
| A health question | Your dentist, doctor or pharmacist | The bottle and a list of your medicines |
No sales email is published. If you prefer writing to calling, the sales page has its own contact form. Use the same name and email you gave at checkout, so the desk can find your order quickly.
Order desk
What can the Dentanol order desk help with?
Anything that touches an order. The BuyGoods order desk at +1 (302) 200-3480 holds the records for payment, shipping and refunds.
- Tracking a parcel that has not arrived.
- Fixing a wrong address before it ships.
- Questions about a charge on your card.
- Claims under the 60-day money-back guarantee.
- Checking a bottle's lot against your order.
Before you call, find your order email. It holds your order ID and the tracking link. Calls go faster when you can read the order ID aloud. The desk's hours were not published, so if nobody answers, try again during U.S. business hours.
Website inbox
What is the Dentanol website email for?
It is for the website itself. Write to [email protected] about a typo, a broken link, a privacy request or a press question.
We have no access to payments, addresses or shipping records. An email about a refund will only be pointed back to the phone line, so call +1 (302) 200-3480 first.
The inbox is read Monday to Friday, 9am to 5pm ET. Please do not send card numbers or full payment details by email. For how we treat what you send, see the privacy policy.
Press and partner questions come to the same inbox. Tell us your deadline in the subject line. We can speak to how the site works and what the files show. We cannot speak for the maker, whose name was not published.
Late parcels
What if your Dentanol order has not arrived?
Check the tracking link in your order email first. Orders ship from the U.S. unless the sales page says otherwise, and a delivery time was not published.
Open the order email
Search your inbox and spam folder for the order confirmation. It holds the tracking link.
Read the tracking status
A parcel marked delivered but not found may be with a neighbor or in a mail room.
Call if it stalls
If tracking has not moved or the email never came, call +1 (302) 200-3480 with the name and email used at checkout.
More detail on carriers and tracking is on the shipping page.
Returns
Where do Dentanol returns go?
Returns go by mail to 500 Park Avenue, Floor 8, New York, NY 10022, USA. Call the order desk first, so your claim is logged against your order ID.
Call to start the claim
Ring +1 (302) 200-3480 within 60 days of purchase with your order ID.
Pack the bottles
Put a note inside with your full name, email and order ID.
Ship with tracking
Buyer pays return shipping. Use a tracked service. Keep the receipt and tracking number.
Wait for the credit
Refunds post 3-5 business days after the returned bottles are credited, then 5-10 days for your card issuer to post it.
The full rules are on the refund policy page.
Office
Can you visit the Dentanol office in New York?
No. The office at 1740 Broadway, Floor 15, New York, NY 10019, USA takes mail only, and there are no walk-in sales. Do not send returns there. Returns have their own address on Park Avenue.
Letters about the website can go to the office. Parcels with bottles belong at the returns address, or they may be delayed.
Payment
Who do you contact about a Dentanol card charge?
The order desk at +1 (302) 200-3480. Checkout runs on a secure order page, and the desk can see what was charged and when.
A refund appears on your card after two steps. First the returned bottles are credited. Then your card issuer takes some days to post it. If the wait runs longer than the refund policy says, call the desk before you call your bank.
Prices are the ones printed on the sales page. See pricing for each pack.
Before you reach out
What should you have ready before you contact Dentanol?
For a call
Your order ID, the name and email used at checkout, and the pack you bought. A pen helps for the claim number.
For an email
The page link and the exact sentence you mean. For privacy requests, say what you want changed or removed.
For a return
The bottles, a note with your details and a tracked label. Keep the receipt until the refund shows on your card.
One tip for every route: keep a short log with the date, who you spoke to and what was agreed. If a follow-up is needed, the log saves you from starting again.
Health questions
Who should you ask about Dentanol and your health?
Your dentist, doctor or pharmacist. Neither the order desk nor the website team can give medical advice.
The ingredients are not published. Show the bottle to your dentist or pharmacist before you start, especially if you take prescription medicine, are pregnant or have allergies.
Gums that bleed, swell or pull back, and loose teeth, are reasons to book a dental visit (NIDCR, Gum disease). A chewable tablet is not a stand-in for that visit. Our side effects page explains what is and is not known.
FAQ
Dentanol contact FAQ
What is the Dentanol phone number?
+1 (302) 200-3480. It reaches the BuyGoods order desk for orders, tracking, changes and refunds.
Is there a Dentanol sales email?
No sales email is published. Call the order desk, or use the contact form on the sales page.
What is [email protected] for?
Website matters: page errors, privacy and press. It is read Monday to Friday, 9am to 5pm ET, and cannot see orders.
Where do I send a Dentanol return?
To 500 Park Avenue, Floor 8, New York, NY 10022, USA, with your full name, email and order ID. You pay return shipping, so use a tracked service.
How do I claim the 60-day guarantee?
Call +1 (302) 200-3480 with your order ID within 60 days of purchase. Keep your order email.
Can the website team check my tracking?
No. Tracking is in your order email, and the order desk can help if it stalls.
Keep reading
More about Dentanol
Refund policy
The formal Dentanol return rules: the window, the phone request, the returns address and refund timing.
Read moreShipping
What Dentanol shipping costs, how tracking works and who to call about a late parcel.
Read more
Guarantee
How the 60-day Dentanol money-back guarantee works, what it covers and how to claim it by phone.
Read moreU.S. stocking partner for Dentanol
Ready to try Dentanol with the 60-day guarantee?
Order through the stocking partner's page so your order ID is on file with the refund desk. 1 bottle is $69 plus $9.99 shipping; the 6-bottle pack works out to $49 a bottle.
Questions before you buy? Call +1 (302) 200-3480. 60-day money-back guarantee, return shipping paid by the buyer.
